Privacy Policy

Last Updated: January 2025

CivicAg is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and chat service.

Information We Collect

When you use CivicAg, we may collect the following types of information:

• Questions and information you submit through the CivicAg chat interface
• Usage data, including pages visited and features used
• Technical information such as browser type, device type, and IP address
• Cookies and similar tracking technologies to improve your experience

How We Use Your Information

We use the information we collect to:

• Provide and improve the CivicAg educational service
• Respond to your questions and requests
• Analyze usage patterns to enhance user experience
• Maintain security and prevent misuse
• Comply with legal obligations

Information Sharing and Disclosure

CivicAg does not sell your personal information. We may share information only in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our rights
• With your consent or at your direction
• In aggregated or anonymized form that cannot identify you

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Opt out of certain data collection practices

Cookies

CivicAg uses cookies and similar technologies to enhance your experience, analyze usage, and improve our service. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

CivicAg is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.